Implemented evidence
HubChat, WhatsApp, Telegram, media handling, outbound replies, and voice transcription are source-backed.
Communication Channels
Let people and agents collaborate in governed channels
Bewize positions communication as part of enterprise agent infrastructure. Source-backed adapters include HubChat plus WhatsApp and Telegram; broader corporate messenger, Slack, Microsoft Teams, Discord, and similar adapters remain directional until proven.
Adapter-based communication
The target model is to connect people to managed agents through company-controlled surfaces while preserving tenant boundaries, policy, logging, and access control.
Adapter boundary
Channels connect to managed agents through controlled adapters.
HubChatWhatsAppTelegramCorporate messengerTeam channels
Directional adapters
Slack, Microsoft Teams, Discord, and a first-class corporate messenger should remain roadmap language.
Operational outcome
Agent collaboration can happen in work channels without bypassing enterprise controls.
Discuss agent communication channels
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