Tenant isolation

How do I isolate tenants in an AI agent platform?

Isolate tenants in an AI agent platform by separating runtime identity, workspace, credentials, storage, policy, sessions, logs, schedules, and access state for each tenant. Hermes Hub applies that model to hosted Hermes Agent runtimes with tenant-scoped control-plane records and operational evidence; it does not replace a buyer's own security evaluation.

What to separate

Tenant isolation is a set of boundaries, not a single checkbox.

Identity and runtime

Give each tenant an explicit identity and runtime boundary with owned lifecycle state.

Data and credentials

Separate workspace, storage, environment keys, managed secret metadata, sessions, and logs.

Policy and access

Keep policy and access state tenant-aware, then inspect evidence after operational changes.

Isolation references

AI agent tenant isolation FAQ

Is separating prompts enough for tenant isolation?
No. Isolation should cover identity, runtime state, workspace, credentials, storage, policy, sessions, logs, schedules, and access state.
How can operators investigate one tenant?
Use tenant-scoped run history, schedules, usage evidence, access state, and redacted metrics rather than one undifferentiated activity stream.
Does tenant isolation by itself prove compliance?
No. It is one operating control; compliance and security conclusions require the buyer’s broader evidence and review.

Evaluate tenant isolation

Discuss runtime, data, credentials, policy, access, and evidence boundaries for managed agents.

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